FAQ

Q1 : What is the minimum or maximum gold weight required for the production of each gold handicraft ?

As our gold handicrafts are created using with exquisite craftsmanship, their prices cannot be determined according to the gold weight.

Q2 : What are the required conditions of gold handicrafts ?

  • Sold in price per unit / piece.
  • All purchased gold handicrafts are neither changeable nor refundable.
  • All gold handicrafts cannot be refined or remade.

Q3 : What are the basic requirements of warranty ?

  • The warranty shall cover all types of damages incurred from production, for instance, flaking of gold plate or marking of a red or green dot.
  • The warranty period is valid for 1 year.